Privacy Policy

1. Introduction

Welcome to Shapify ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our custom notebook design services.

By using our services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Personal Information

We collect personal information that you voluntarily provide to us, including:

• Account Information: Name, email address, and password when you create an account
• Contact Information: Shipping address, billing address, and phone number for order fulfillment
• Payment Information: Credit card details and billing information (processed securely by Stripe)
• Design Content: Images and designs you upload to create custom notebooks

2.2 Automatically Collected Information

When you visit our website, we automatically collect certain information, including:

• Device information (browser type, operating system, device type)
• IP address and approximate location
• Pages visited and time spent on our site
• Referring website or source

3. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders, including custom notebook designs
• Communicate with you about your orders and account
• Send you marketing communications (with your consent)
• Improve our website and services
• Detect and prevent fraud
• Comply with legal obligations

4. How We Share Your Information

We may share your information with the following third parties:

• Payment Processors: Stripe processes all payment transactions securely. We do not store your full credit card details.
• Order Fulfillment: We use Shopify for order management and fulfillment services.
• Email Services: We use email service providers to send transactional and marketing emails.
• Analytics: We use analytics services to understand how visitors use our website.

We do not sell your personal information to third parties for their marketing purposes.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us:

• Remember your preferences and settings
• Keep you logged into your account
• Understand how you use our website
• Provide personalized content

You can control cookies through your browser settings. However, disabling certain cookies may affect the functionality of our website.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. This includes:

• Account information: Until you delete your account
• Order information: 7 years for tax and legal compliance
• Design files: Until you delete them or close your account

7. Your Rights (GDPR)

If you are located in the European Economic Area (EEA) or UK, you have certain data protection rights under the General Data Protection Regulation (GDPR):

• Right to Access: Request a copy of your personal data
• Right to Rectification: Request correction of inaccurate data
• Right to Erasure: Request deletion of your personal data
• Right to Restrict Processing: Request limitation of processing
• Right to Data Portability: Receive your data in a portable format
• Right to Object: Object to processing of your personal data

To exercise any of these rights, please contact us at hello@shapify.art.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:

• SSL/TLS encryption for all data transmission
• Secure payment processing through PCI-compliant providers
• Regular security assessments
• Access controls and authentication measures

9. Children's Privacy

Our services are not intended for children under the age of 16. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: hello@shapify.art